Helpful information on how to buy, and why you should buy, one of my pieces of art

Payment, Delivery and Returns

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Payment Methods

I accept online payments in a secure environment by credit and debit cards using 128-bit SSL encryption. Your credit card information is encrypted prior to it being transferred for authorisation. I currently accept Visa, Mastercard, Delta, Switch, Maestro, American Express and Paypal. My merchant is fully PCI compliant.

Delivery

All paintings (originals and prints) will be shipped free of charge to any mainland United Kingdom address. All other geographical locations will be subject to a delivery charge based on actual weight only and not volumetric weight - one reason why my rates are very competitive.

Please allow 10 - 14 days from the point of order to the point of delivery for prints and around 48 hours for originals

I use UPS couriers. A signature will be required as proof of delivery. I will send you an email the day of dispatch and give you an estimated delivery date. I will also send you a tracking reference for you to track at UPS. All delivery costs will be advised at the checkout screen for EU and Rest of World addresses.

Return/Refund and Cancellation Policy

I want you to be overjoyed with your swanky new Swarez painting. However, if your product arrives to you damaged please email me (info@swarez.co.uk) within 24 hours of receipt quoting your order number, your telephone number and the nature of the damage. You will be given instructions on how to return your painting. It would be very handy for you to retain as much of the original packaging as possible to help in returning the painting back to me. I will arrange to have the painting returned and issue you with a full refund or replacement (you will be offered the choice). If you change your mind about buying one of my wonderful pieces you have the right to cancel your purchase and obtain a full refund. If you change your mind after having received your goods then you have 7 days to notify me in order to get a full refund. Again, I will pay all delivery and collection costs. This does not affect your statutory rights. I am fully compliant with my obligations under Distance Selling Regulations.

Privacy Policy

I do not share any personal information with any other parties. At no point will I use any collected information to solicit any kind of marketing or promotional offers. Data collected from orders and from email correspondence is held in accordance with the requirements of the UK Data Protection Act 1998. You may request any such information from me at any time by contacting me from the contact page.

No financial details are stored by Swarez Contemporary Art.

Viewing and Commissions

You are welcome to view any painting before you buy. Mail me to reserve a painting and make an appointment. Deposits for commissions are 20% of the agreed purchase price WHICH IS NON-REFUNDABLE.. This will need to be paid upon approval of the design brief. Balances are paid upon delivery.

You may also like to visit the Terms and Conditions page for more information on buying from my site

Customer Contact Information

Admin/Customer Service
Swarez Contemporary Art
83 Shakespeare Road
Cheltenham
Gloucestershire
United Kingdom. GL51 7HR

Customer Service number: 01242 703850
Contact me directly on: 07595 893086
email: info@swarez.co.uk

Studio/Gallery
Swarez Contemporary Art
Unit G2 Innsworth Technology Park
Innsworth Lane
Gloucester
United Kingdom. GL3 1DL

Contact me directly on: 07595 893086
email: info@swarez.co.uk

Where to next then?

1. See all the Paintings for Sale
2. See how the commission 'Hamish' was painted
3. Abstract Art Paintings Gallery
4. Contemporary Art Paintings Gallery
5. Art Commissions for Interior Designers
6. Large Format Paintings
7. Contact me from here